This Privacy Notice was last updated, March 22, 2017.
What to expect from this page. This brief view of our Privacy Notice outlines the most important details you need to know about data collection and use practices of GroupM Worldwide Inc., (GroupM) with regard to our website and services. You can read the full GroupM Privacy Notice for more detail on our privacy practices.
Information we collect and information we do not collect:
- GroupM only collects personally identifiable information (PII) from adults who voluntarily share that information with us.
- GroupM automatically receives non-personal information (non-PII) when you visit our Website. GroupM uses common internet technologies, such as Cookies, on our Website so we can improve content and site services. You can always choose not to share your non-PII by opting-out of cookies.
- For more detailed information about our information collection practices, please click here.
How we do and do not use the collected information:
- We use personal information to fulfill your requests and to correspond with you, but only if you decide to share personal information with us. For example we will use your e-mail address to add you to our e-mail newsletter at your request.
- We may share your personal information with our contracted vendors in order to process your request when those tasks are outside our expertise. For example, if you submit payment with a credit card on our site, we may share your information with our credit card processing vendor so your payment can be processed.
- We may also share your personal information in the event of a merger, sale or reorganization of GroupM.
- We may share aggregate, or combined, consumer data – which does not contain any personal information, and which does not identify any specific individual – with vendors or partners, when we perform services for our clients. This is non-PII about your web browsing, or about your interactions with ads we manage on behalf of clients. We do this to gain better insights into audience interests.
- We never share, rent, or sell information about you to third parties without your consent, and except as set forth in the full Privacy Notice
- We do not share personal information about you with our partners or vendors, except as described in the full Privacy Notice
If you choose not to share your non-personal information with us. (We call this “Opt Out”).
- To opt out of data collection via cookies from GroupM.com please click here.
- To update your browser settings to opt out of all data collection via cookies, regardless of what sites you visit, see your browser’s help menu; links to instructions for popular browsers are below.
- To opt out of interest based advertising by some providers, visit http://www.aboutads.info/choices/. (It’s important to note that you will still receive ads after opting out of behavioral advertising, however the ads will simply be less relevant to your interests).
How we secure your personal information: As stated previously, we do not generally collect PII, but in the rare instances we do, we take administrative, technical, and physical safeguards designed to secure it appropriately.
How to Contact Us: For more detailed information regarding our privacy practices, please go to our full Privacy Notice. Or write to us at: Privacy Officer, GroupM, 498 7th Ave., New York, NY 10018 or via email at Privacy@GroupM.com.
Full Privacy Notice
How and why we collect data and covering your choices.
(last update, March 22, 2017)
Please check back often as this notice is updated from time to time. Your use of GroupM websites means you agree to this privacy notice.
How information collection on websites works:
Meet Maggie: To show how information is collected on Websites and across the internet, we’ll use Maggie as example. Maggie will help demonstrate one person’s journey on the web, and how we help make her online experience more meaningful and relevant.
Maggie is a 42 year-old mother of three who lives in a small town on Long Island, New York. Maggie likes to shop, research, and read content online, particularly about her gardening hobby. She uses email and social media and enjoys receiving advertising relevant to her interests so she can learn about new products and ideas. However, Maggie is concerned about her privacy and what data is collected about her. She often wonders how her computer knows she likes gardening when she sees gardening ads, even when she is not on a website about gardening. The data use practices below will help Maggie and others better understand just that. These practices explain who GroupM is and how we collect and use information in connection with the GroupM.com Website and GroupM Services.
GroupM.com Website Privacy Practices
Before we get detailed on our privacy practices, we want to point out that we collect data in two different ways. This section talks about our data collection and use practices for this Website; later we will talk about data collection and use via services provided on behalf of our clients.
Collection and Use of Non-Personal Information (information that doesn’t identify you): When Maggie goes to www.GroupM.com, we automatically gather non-personal information (also known as non-PII) by placing a cookie, or number, on her device. We do this to help understand what parts of our website Maggie enjoys most. This allows us to improve with content that Maggie prefers for future visits. We do not automatically collect or use any of Maggie’s personally identifiable information (PII) when she visits www.GroupM.com.
Collection and use of Personally Identifiable Information (PII). We only use PII when a user voluntarily provides it. There are a few instances where we may collect PII from Maggie. But, we never collect PII without consent and never use PII in advertising or marketing placements. Examples where Maggie or other users might voluntarily provide PII include:
- Responding to Maggie's requests: we keep a record of information, including email address and other PII solely for responding to a user’s request. For example:
- If Maggie clicks on the “contact us” link and submits a question or comment, we will collect her name, email address, and phone number in order to send her a reply.
- If Maggie voluntarily asks to be added to our newsletter list, we would collect her email address to send her our email newsletter.
- Purchases: If Maggie were to purchase or subscribe to GroupM services for a fee via GroupM.com, information collected such as payment information would only be used for processing payment.
How to manage information we have about you and your GroupM.com subscriptions. If at any time Maggie decides she would like us to remove her from our marketing e-mails or newsletters, unsubscribe from our database, or if she’d like to change or correct any contact information, she can contact us at email@example.com. She must include her name, email address, and clear instructions regarding changes she is requesting, like the specific newsletter or mailing from which she would like to be unsubscribed. She may also unsubscribe from email newsletters by clicking on the “unsubscribe” link found at the bottom of the email.
Sometimes a cookie resides on Maggie’s device for just the single time she’s visiting our website; this is called a session cookie. Sometimes a cookie remains on Maggie’s device until she deletes it; this is called a persistent cookie. Both types of cookies may be used on our Website. Cookies help us analyze how users like Maggie use our Website by telling us the pages viewed. They also tell us about the number of visitors to the Website and the webpages that referred them. The Google Analytics cookie we use is an example of a persistent cookie.
GroupM uses the following cookies:
Performance/Analytics/Tracking: This type of cookie provides aggregated information about where a user may go on the Website.
- We also use Google Analytics as a session cookie. This cookie may appear as has_js. We do not retain this data as it is deleted upon closing of your browser, and therefore we cannot share it with any third parties.
Social media/Sharing: These are third party cookies, and they allow you to share comments, pages, bookmarks, and likes, and help to provide access to social networking tools easily.
Social media widgets used on this Website include LinkedIn, Twitter, and YouTube. These social media widgets collect information about your visit to the Website and your use of the social platform services (for example, buttons or likes) on the Website. We do not share information with these social platforms, however please keep in mind the social networks collect the data of your site visit and interaction with the social widget directly.
Use of this site by Children & Children’s data: We’re sensitive to children's privacy. Our Website is not directed at children under 13. We specifically request that children do not provide personal information through our Website. If a user believes her child provided personal information and would like it deleted from our database, she can contact us at firstname.lastname@example.org. Likewise, if we become aware we’ve collected personal information from a child under the age of 13, we’ll delete it on our own.
California Online Privacy Protection Act Disclosures: California law requires us to tell you that GroupM does not authorize third parties to collect PII without separate consent by you, the user. Because “tracking” is not yet defined by industry standard, GroupM does not honor Do Not Track signals.
Data retention and storage: Our Website visitors should know we may use cookie information for advertising purposes for up to 13 months, and summary reports with aggregated information may be kept longer, as is reasonably necessary. Our Website and databases are maintained in the United States, the United Kingdom and Germany, and data is typically stored in the locations where collected.
Information Security: Maintaining the security of our user’s information is very important to us which means we take care and pay special attention to security measures to protect user information from data breaches. Administrative, technical, and physical safeguards are in place to help secure user’s information. We follow industry standards to protect against the unauthorized access to, retention of, and disclosure of information. Any information stored on our servers is treated as confidential. But please do keep in mind no matter what we do to ensure safety, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Transfer of data upon change of control: Users should be aware that in the event that another company acquires all or substantially all of the assets of our business through a consolidation, merger, asset purchase, or other transaction, including as part of a corporate reorganization of bankruptcy proceeding, we reserve the right to transfer all information (including any PII a user may have provided through the “contact us” page) that is in our possession or under our control to the acquiring party.
GroupM Services Privacy Practices
What Does GroupM do? What does GroupM mean by their “Services”?
GroupM is a leading global media investment and media agency holding company. We focus on media buying and media strategy, and we continually evaluate innovative ways to deliver relevant advertising and custom online experiences on behalf of our clients. GroupM provides client services such as media planning and buying; marketing communications planning; campaign analytics and research; paid search placement, social media placements, search engine optimization; and branded entertainment and sports sponsorships (“Services”). Protecting online user privacy in the course of our business is a priority and one we take very seriously.
Don’t get it? Allow us to explain a bit more about our Services, how information is collected and used, and how you can opt out should you choose to do so.
Interest Based Advertising (IBA)
Remember Maggie and her gardening hobby? With Interest Based Advertising (IBA) technology, (also known as behavioral advertising or audience buying), Maggie will see more gardening ads online because she visits many gardening websites and reads a lot of online content about gardening. If our client is a Brand that sells gardening tools, GroupM’s Services will help place ads on sites where people who like gardening, like Maggie, will see them.
When Maggie visits websites, watches videos online, or clicks on ads, we store a number on her browser using a “cookie” or in the case of mobile apps, a “device ID” to remember her visits. Accomplished with partners (digital publishers such as online gardening magazines, for example), this cookie (number) will never collect personally identifiable information (PII) about Maggie. More on this a bit later…
Because many websites Maggie visits are related to gardening, the number which identifies her machine or device is put in the “gardening enthusiast” interest category. As a result, we may show Maggie ads that are relevant to gardening enthusiasts as she browses websites. This is how we use information collected about Maggie through the cookie (number). This is an industry standard approach; you can learn more about these practices at www.iab.net/privacymatters . Remember the cookie, or device ID does not tell us who Maggie is specifically. All we know is that someone used that particular device to view a gardening website. We tag the device with the cookie so we can later serve more gardening ads to that device.
NO PERSONAL INFORMATION is collected for IBA. So what do we collect?
Through the process described above, we do not collect any of her PII and do not know Maggie’s name or any other personal information. We simply recognize the cookie (number) stored in her browser which tells us someone likes gardening websites. We then show Maggie ads related to interests in gardening and based on inferred demographics associated with gardening. We will never show ads based on sensitive information categories such as those based on race, religion, sexual orientation, health, or sensitive financial categories.
Sharing this information and how online advertising works:
Maggie’s Non-Personal information (non-PII) collected through our Services (or ads placed by us on behalf of clients) may be shared with our clients and vendors. This is essentially how we do business and is how online advertising works. By sharing Maggie’s Non-PII with our clients and vendors, the information helps them deliver more tailored ads to potential customers. The non-personal information allows clients to best understand what ads Maggie likes most based on how she interacts with the ads and when. This also enables serving of personalized ads to Maggie’s devices so she sees ads relevant to her interests, hobbies and things she may be shopping for at the moment. This information also helps clients formulate more efficient ad campaigns which can help Maggie in the long run. We do not collect PII via our clients’ ads, except in instances where consent is given by you or you provide the PII voluntarily, and therefore, we do not sell, rent, or share personal information collected on GroupM.com with anyone other than as set forth in this Privacy Notice.
What to do when you prefer not to share your non-personal information – how to “opt out”
Opting out of Interest Based Advertising (IBA) is different from opting out of cookies from GroupM.com as described above under the section about our “Website”.
While Maggie really enjoys receiving ads relevant to her gardening interests, if she, for some reason, chooses to stop sharing certain non-personal information for targeting advertising, she can “opt out” of some cookie, or number, placements. If she opts out, it does not mean Maggie will stop receiving ads altogether. It only means she’ll stop receiving ads tied to her interests. Maggie has a few options on how she may opt out. One option would be to adjust her browser settings to block third party cookies. She can learn how to do this by viewing the Browser “help” menu (see more detail in our Privacy Notice Highlights above). In addition, she can go to the Digital Advertising Alliance’s, (DAA), Consumer Choice page, http://www.aboutads.info/choices/ where Maggie will be able to opt out of allowing the companies listed to place a cookie, or number, on her device. Maggie needs to remember that if she opts out by clearing her browser cache or by resetting her cookies, she will have to take these steps from time to time to opt out again.
GroupM is an active member of the Digital Advertising Alliance and complies fully with the DAA Self-Regulatory Principles.
If you have questions or concerns regarding this Privacy Notice, you should contact us through email addressing general questions and comments to email@example.com, or by post: GroupM, 498 7th Avenue, 7th Floor, New York, New York 10018, Attn: Privacy Officer.